Question 1

1. How much does it cost? What packages do you offer?

Accepted Answer

We offer 3 hibachi packages:
Regular Package

$60/adult, $30/kids
Plus Package

$80/adult, $45/kids
Premium Package

$98/adult, $45/kids
All packages include salad, fried rice, vegetables, secret sauce, sake, and a live interactive hibachi show.
For full package details and protein options, please visit our Menu page.

Question 2

2. Is there a minimum party size or minimum spend?

Accepted Answer

Yes, we require a minimum of $600 minimum spend per event.
For smaller groups, you can customize your menu with premium upgrades such as Filet Mignon, Lobster, or other premium proteins to help meet the minimum.
If you're planning a smaller gathering, feel free to contact us, and we’ll do our best to find an option that works for you.

Question 3

3. How long does the experience last?

Accepted Answer

Our Regular Package lasts approximately 90 minutes.
The Plus and Premium Packages typically last around 120 minutes, allowing extra time for premium proteins and the full interactive hibachi experience.

Question 4

4. Is this party kid-friendly? How are children priced?

Accepted Answer

Absolutely! Our chefs are great with kids and can tailor the show to create a more family-friendly experience.
Children under 12 years old are priced at:
$30 for the Regular Package
$45 for the Plus or Premium Package
Guests 13 years and older are charged at adult pricing.

Question 5

5. How large of a party can you accommodate?

Accepted Answer

We can accommodate parties of all sizes, from intimate gatherings to large celebrations.
For larger events, we may bring additional chefs to ensure smooth service and the best guest experience.
Simply let us know your guest count, and we’ll recommend the best setup for your event.

Question 6

6. Is there a travel fee? What areas do you serve?

Accepted Answer

The first 20 miles to your party location are complimentary.
Any additional miles beyond the first 20 will be charged at $2 per mile.
This travel fee helps cover the chef’s travel time, fuel, and transportation of cooking equipment to your location, ensuring a smooth and timely hibachi experience.
Please contact us for a personalized quote.

Question 7

7. What proteins can I choose? Can I upgrade?

Accepted Answer

We offer a variety of protein options and premium upgrades across all packages.
Please visit our Menu page to see the full selection and available upgrades.

Question 8

8. What if someone has dietary restrictions or special food preferences?

Accepted Answer

We’re happy to accommodate a variety of dietary needs and preferences.
For vegetarian or vegan guests, we offer tofu at the same per-person price, along with extra vegetables, salad, and noodles.
If you or your guests have food allergies, dietary restrictions, or special requests, please let us know at the time of booking, and we’ll do our best to accommodate everyone.

Question 9

9. Can I bring my own food or ingredients for the chef to cook?

Accepted Answer

Due to insurance and pricing policies, our chefs are currently unable to prepare outside proteins or ingredients.
Thank you for your understanding.

Question 10

10. When do I need to submit protein choices for my guests?

Accepted Answer

Please submit your guest protein selections at least 1 week before the event to help us prepare ingredients and ensure a smooth experience for everyone.
Your final guest count must be confirmed at least 3 days before the event, as changes cannot be made after that.

Question 11

11. What payment methods do you accept?

Accepted Answer

We accept Cash, Zelle, or Card.
Please note that card payments include a 3.5% processing fee and must be paid at least 3 days before the event.

Question 12

12. How much is the deposit and why is it required?

Accepted Answer

A $200 deposit is required to confirm your booking and reserve your event date with our chef.
The deposit secures your reservation and will be deducted from your final bill after the event, meaning it counts toward your total balance and is not an extra fee.

Question 13

13. Is tip included in the bill?

Accepted Answer

No, tip is not included in the total bill.
We recommend a gratuity of 18–25% of the total bill, which can be paid directly to the chef after the event via cash or Zelle.
Tips are always appreciated as a way to recognize the chef’s service and performance.

Question 14

14. What's the cancellation, rescheduling & weather policy?

Accepted Answer

Cancellation Policy
Cancellations made at least 3 days before the event are eligible for a full refund of the deposit.
Cancellations made within 3 days of the event are non-refundable.

Rescheduling Policy
Yes, you can reschedule your event.
Event dates can be changed free of charge if the request is made at least 3 days before the event.
Rescheduling requests made within 3 days of the event may result in the forfeiture of the deposit and may also be subject to a $200 rescheduling fee.

Weather Policy
In the event of rain or unfavorable weather, please provide a covered cooking area, such as a patio cover, tent, or other sheltered space, so our chefs can cook safely and stay protected from the weather.
For extreme weather conditions, we can usually move the cooking indoors to ensure a safe and enjoyable experience for everyone.
Weather-related cancellations or rescheduling requests follow the same policy and must also be made at least 3 days before the event.

Question 15

15. What time will the chef arrive?

Accepted Answer

The chef arrives approximately 10 minutes before your reservation time.
Setup is quick and seamless, usually taking only a few minutes.

Question 16

16. What do I need to prepare before the chef arrives?

Accepted Answer

Please ensure there is a clear cooking area for our grill (68"L x 27"W x 41"H) and that guests are ready to enjoy the experience.
We kindly ask that tables, chairs, plates, utensils, and other dining essentials be set up before the chef arrives.
If you purchased our Table & Chair Setup Service, our team will handle everything for you.

Question 17

17. Do you provide tables, chairs, and event setup?

Accepted Answer

Yes, we offer tables, chairs, tablecloths, and cutlery setup for $18 per person.
For the best hibachi experience, we recommend a U-shape seating layout with the chef positioned at the open end, allowing all guests to comfortably watch the show and interact with the chef.
As a general guide, two 8-ft tables can comfortably seat around 10 guests.

Question 18

18. When is the best time to book to avoid peak hours?

Accepted Answer

Weekend evenings (4:30 PM – 6:30 PM) are our busiest time slots and may experience up to 30 extra minutes of wait time.
For greater flexibility, we recommend booking Monday through Thursday, when more time slots are available.
Feel free to ask us about weekday availability and special perks when booking.

Question 19

19. Can you cook at an Airbnb, vacation rental, or private venue?

Accepted Answer

Yes! approximately 70% of our events take place at Airbnb and vacation rental properties, so our chefs are highly experienced in catering private events at vacation homes and rental venues.
Just let us know the location when booking so we can plan accordingly.

Question 20

20. What kind of entertainment does the chef do during the show?

Accepted Answer

Our chefs put on a full interactive hibachi experience, combining delicious food with live entertainment for all ages.
Expect exciting performances such as spatula tricks, fire shows, egg ping pong, cucumber toss challenges, volcano eruptions, sake games, and flaming torch tricks, all designed to create laughter, interaction, and unforgettable memories.

Question 21

21. Do you clean up after the event?

Accepted Answer

Our chef will clean the cooking area and grill before leaving.
We kindly ask that guests handle their own plates, utensils, and personal items after the event.

Question 22

22. Do the chefs cook indoors?

Accepted Answer

We generally prefer outdoor spaces, such as backyards, patios, terraces, and balconies.
Indoor cooking may be possible with high ceilings and strong ventilation.
In cases of extreme weather, such as rain, excessive heat, or strong winds, we can usually move cooking indoors to ensure a safe and enjoyable experience.
Our chefs follow strict propane safety procedures and carry a portable fire extinguisher to every event.

Question 23

23. Is it okay to host on upper floors?

Accepted Answer

Yes, as long as there is elevator access.
If stairs or multiple steps are involved, please let us know in advance so we can plan accordingly.

Question 24

24. Is it safe to use propane at home? What fire safety measures do you have?

Accepted Answer

Absolutely. Propane is widely used for outdoor cooking and is very safe when handled properly.
Our chefs perform safety checks before every event, keep equipment away from flammable materials, and bring a portable fire extinguisher to every event.
All chefs are experienced and trained in fire safety procedures.

FAQ

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